Privacy Policy

MaxWeb Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Information We Collect

We collect information you provide directly to us, including:

• Contact information: Your name, email address, phone number, and business name when you submit our contact form or communicate with us
• Business information: Details about your business, services, and website requirements shared during consultations
• Payment information: Billing details necessary to process payments (processed securely through third-party payment providers)
• Communication records: Emails, messages, and other correspondence between us

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your enquiries and requests
• Send you information about our services, including promotional materials (with your consent)
• Process payments and manage billing
• Analyse website usage to improve user experience
• Comply with legal obligations
• Protect against fraud and unauthorised activities

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website.

We use the following types of cookies:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website
• Preference cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business:

• Form processing: We use Formspree to process contact form submissions
• Analytics: We may use analytics services to understand website usage
• Payment processing: Secure payment providers handle all financial transactions
• Hosting: Our website is hosted on Vercel's infrastructure

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data in certain circumstances
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing of your data for certain purposes
• Right to withdraw consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When data is no longer needed, it is securely deleted or anonymised.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: